1. SMS Communications Policy
Havenwood Construction uses text messaging primarily to communicate with property owners about their inquiry, consultation scheduling, site visits, project coordination, answers to questions, and construction-related updates. SMS is not our preferred channel for promotional marketing. Our priority is using text messaging as a direct and efficient way to support communication during the consultation and construction process.
By separately opting in to SMS communications, you agree to receive text messages from Havenwood Construction related to your inquiry, consultation, appointments, project communication, and service updates. Promotional or marketing text messages, if any are ever sent, will be limited and will only be sent to contacts who gave separate express consent for that purpose. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For help, reply HELP or contact us directly at [phone number] or [email address]. We will honor opt-out requests as required and will not require you to use only one exclusive method to revoke consent.
2. HavenMinute Email Newsletter Policy
HavenMinute is Havenwood Construction’s free homeowner email newsletter. It is designed to give homeowners useful tips, research-backed insights, promotional offers, and updates about our company in less time. Topics may include how to hire the right contractor, red flags to avoid, ways to save money before or during construction, and important project planning insights for property owners.
If you choose to receive HavenMinute, you agree to receive recurring email communications from Havenwood Construction. Every commercial email will include a way to unsubscribe, and unsubscribing from HavenMinute will stop newsletter and promotional emails but will not stop project-specific or transaction-related communications that are necessary to respond to your inquiry or manage active work. Commercial email messages should also display Havenwood’s valid business mailing address.
3. Form Submission and Consultation Request Policy
When you submit a form through the Havenwood Construction website, you are asking us to review your inquiry and contact you about your project, consultation, scheduling, and related next steps. By submitting the form, you confirm that the information you provided is accurate to the best of your knowledge and that you are actively seeking construction-related information, a consultation, or services from Havenwood Construction.
If your form is submitted without selecting the HavenMinute opt-out option, you agree to be added to HavenMinute and to receive Havenwood’s homeowner email newsletter. If you do not want HavenMinute, you must select the opt-out option before submitting the form.
Form submission may also cause Havenwood Construction to treat your inquiry as an active lead requesting timely follow-up for consultation availability. However, submitting the form by itself should not be treated as consent to receive promotional SMS marketing unless you separately and affirmatively opt in to marketing text messages. That separation is the safer approach under current SMS consent rules.
4. Response Time and Availability Policy
Havenwood Construction values prompt communication and aims to respond as quickly as reasonably possible. Response times, however, are estimates only and are not guaranteed. Delays may occur because our team may be actively operating jobsites, consulting with other clients, handling project scheduling, traveling between locations, responding outside normal business hours, or managing other time-sensitive operational responsibilities.
A delayed response does not by itself mean poor customer service, refusal to serve, or lack of professionalism. By submitting the form, you acknowledge that Havenwood Construction may respond according to operational availability, business hours, safety priorities, and existing client commitments. We appreciate your patience while we balance communication with active field operations.
1) Contact Form / Consultation Terms
Contact Form Disclosure
By submitting this form, you are requesting that Havenwood Construction contact you regarding your project, consultation availability, site visit scheduling, project details, estimates, contracts, permits, and related service communications.
Submitting this form does not guarantee acceptance of your project, a specific response time, or an immediate appointment. Response times are estimates only and may vary based on business hours, field operations, travel, consultations with other clients, safety priorities, weekends, holidays, and overall operational workload.
For internal business purposes, Havenwood Construction may treat a completed form submission as an active consultation inquiry and a qualified lead requesting follow-up as soon as reasonably possible.
If your form includes a HavenMinute opt-out checkbox and you submit the form without selecting that opt-out, you agree to receive HavenMinute email communications from Havenwood Construction, including homeowner tips, research-backed insights, promotional offers, and company updates. If you do not wish to receive HavenMinute, you must select the opt-out option before submitting the form.
By submitting the form, you confirm that the information you provided is accurate to the best of your knowledge and that you are authorized to request contact regarding the property or project described.
2) SMS Communications Terms
SMS Communications Terms & Conditions
Havenwood Construction uses text messaging primarily for direct communication related to your inquiry, consultation scheduling, appointments, site visits, contracts, permits, project coordination, answers to questions, and construction-related updates.
By providing your phone number and opting in to receive text messages from Havenwood Construction, you agree to receive SMS communications related to your inquiry, consultation, appointments, and project updates. Message frequency may vary. Message and data rates may apply.
Havenwood Construction does not treat SMS as its preferred channel for promotional messaging. SMS is primarily used as a practical communication tool for property owners who want direct answers, project coordination, and updates throughout the construction process.
If Havenwood Construction ever offers promotional SMS messages, those messages will only be sent to contacts who gave separate consent for promotional text marketing.
You may opt out of SMS at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For assistance, reply HELP or contact us at [phone number] or [email address].
Opting out of SMS will stop future text communications, but it will not affect non-text communications that may still be necessary to respond to your inquiry or manage an active project through email or phone.
3) HavenMinute Email Newsletter Terms
HavenMinute Email Terms
HavenMinute is Havenwood Construction’s free homeowner email newsletter. It is designed to deliver homeowner tips, research-backed insights, promotional offers, and company updates in a format that respects your time.
HavenMinute may include topics such as how to hire the right contractor, what red flags to avoid, how to save money before or during construction, what property owners should expect before work begins, and updates related to Havenwood Construction’s services, offerings, and business developments.
If you are subscribed to HavenMinute, you agree to receive recurring email communications from Havenwood Construction. You may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us directly at [[email protected]].
Unsubscribing from HavenMinute will stop newsletter and promotional emails, but it will not stop service-related or transactional communications that are necessary to respond to your inquiry, schedule a consultation, or manage an active project.
4) Privacy Policy — Short Website Version
Privacy Policy
Havenwood Construction collects personal information you provide through this website, which may include your name, email address, phone number, city or project location, project type, timeline details, message content, and communication preferences. We may also collect basic website usage information such as IP address, browser type, device information, referral source, and page interaction data.
We use this information to respond to inquiries, schedule consultations, coordinate site visits, provide estimates, manage contracts and project communications, improve our website and services, send HavenMinute emails where disclosed or consented to, and comply with legal or operational requirements.
We may share your information with service providers that help us operate our website, forms, CRM, email platform, scheduling tools, and messaging systems. We do not sell your personal information for money.
If you are a California resident and Havenwood Construction is subject to applicable California privacy law, you may have rights to request access to, deletion of, correction of, or limitation on certain uses of your personal information, and rights related to opting out of sale or sharing where applicable.
To make a privacy request, contact us at [[email protected]].
We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date.
Effective Date: [March, 2026]